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Good Faith Estimate
You have the right to receive a Good Faith Estimate explaining how much your care will cost.
Under the federal No Surprises Act, patients who are uninsured, or who are insured but choose not to use their insurance for a visit, have the right to receive a written estimate of the expected cost of non-emergency care before that care is provided.
What This Means for You
- You have the right to a Good Faith Estimate of the total expected charges for the services, tests, and items reasonably expected to be part of your care.
- You may request an estimate for any service before you schedule it. Simply ask our front desk, or call (843) 979-CARE (2273).
- If you schedule a service at least three business days in advance, we will provide a written estimate within one business day of scheduling. If you schedule at least ten business days in advance, we will provide it within three business days.
- If you request an estimate without scheduling, we will provide it within three business days of your request.
- You will receive the estimate in writing, by paper or electronically, and you may ask for a paper copy at any time.
- Keep a copy of your estimate for your records.
What an Estimate Includes
Your Good Faith Estimate will identify the provider and the services expected during your course of care at Strand Spine Institute, along with the expected charges. Because a treatment plan can change as your condition responds, the estimate reflects what is reasonably expected at the time it is prepared. It is not a contract, and it does not obligate you to obtain the services listed.
An estimate may not include charges from providers or facilities outside our practice, such as imaging centers or laboratories. Those providers can supply their own estimates on request.
If Your Bill Is Higher Than Your Estimate
If you receive a bill that is at least $400 more than your Good Faith Estimate for any single provider, you may dispute the bill through the federal patient-provider dispute resolution process. A dispute must be started within 120 calendar days of the date on your bill. Starting a dispute will not affect the quality of care you receive from us.
We also encourage you to call our office first. Many billing questions are resolved quickly in a short conversation.
Questions and More Information
To learn more about your right to a Good Faith Estimate or the dispute resolution process, visit cms.gov/nosurprises or call 1-800-985-3059.
To request an estimate from our office, contact Strand Spine Institute, 12465 Ocean Hwy, Pawleys Island, SC 29585, (843) 979-CARE (2273).