★ 5.0 Star Rated, 288+ Reviews on Google ›12465 Ocean Hwy, Pawleys Island, SC
Privacy Policy
This Privacy Policy explains how Strand Spine Institute (“we,” “us,” or “our”) collects, uses, and safeguards information gathered through strandspineinstitute.com (the “Site”). Protecting the privacy of our patients and visitors is a responsibility we take seriously. By using the Site, you agree to the practices described below.
Please note: this policy covers information collected through our website. Protected health information created or maintained in the course of your care is governed separately by our Notice of Privacy Practices, which reflects our obligations under HIPAA.
Information We Collect
We collect only the information needed to respond to you and to operate the Site. Depending on how you use it, that may include:
- Your name, and contact details such as phone number, email address, and mailing address
- Appointment requests and the general reason for your inquiry
- Information you volunteer in a form, message, or review
- Technical data collected automatically, including IP address, browser and device type, referring pages, and the pages you view on our Site
You are not required to provide personal information to browse the Site. If you choose not to share certain details, we may be unable to schedule an appointment or answer your question.
How We Use Your Information
- To respond to appointment requests, questions, and other messages
- To schedule, confirm, and remind you about visits
- To maintain internal records and administer our practice
- To improve our Site, our services, and the patient experience
- To send practice news, health information, or special offers, where you have asked to receive them
- To meet legal, regulatory, and professional obligations
We do not sell your personal information. We do not rent or trade it to third parties for their own marketing purposes.
How We Share Information
We share information only as needed to operate the practice and the Site, including with service providers who host our website, manage our scheduling or communications, or provide analytics on our behalf. These providers are permitted to use the information only to perform services for us. We may also disclose information where required by law, court order, or a valid governmental request, or where necessary to protect the rights, property, or safety of our patients, staff, or the public.
Cookies and Analytics
Our Site uses cookies, which are small text files stored by your browser. Cookies help us remember your preferences, understand which pages are visited most often, and improve the Site over time. We use this data in aggregate for statistical purposes; it does not give us access to your computer or to information you have not chosen to share.
Most browsers accept cookies by default, and you can adjust your browser settings to refuse them or to alert you when one is set. Disabling cookies may limit some features of the Site.
Third-Party Websites
The Site may link to other websites for your convenience, such as health resources, social media pages, or review platforms. We do not control those sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.
Data Security
We maintain physical, electronic, and administrative safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is completely secure, so please do not send sensitive medical details through website forms or email. Call our office instead.
Email and Text Communications
If you opt in to receive email or text messages from us, you may withdraw your consent at any time by using the unsubscribe link in any email, replying STOP to a text message, or contacting our office directly. Message and data rates may apply. We will continue to contact you about appointments and care-related matters as needed.
Your Choices and Rights
- Ask what personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Ask us to stop using your information for marketing purposes
- Ask us to delete information, where we are not required to retain it by law
To make a request, call (843) 979-CARE (2273) or write to us at the address above. Requests concerning your medical record are handled under our Notice of Privacy Practices.
Children’s Privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. Parents and guardians may of course provide information when arranging care for a minor patient.
Changes to This Policy
We may update this Privacy Policy from time to time. Revisions take effect when posted to this page, and the date above will reflect the most recent update. Please review this page periodically.
Contact Us
Questions about this policy are welcome. Contact Strand Spine Institute, 12465 Ocean Hwy, Pawleys Island, SC 29585, or call (843) 979-CARE (2273).